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FAQ

Here you’ll be able to find answers to questions or queries that you may have. If you can’t find an answer to your question, please feel free to contact us.

Care Skills Centre is a dedicated online course provider catering specifically to people who want to work in the care industry. If you want to learn care skills or are interested in progressing your career in the care industry, then Care Skills Centre is for you.

Purchasing courses at Care Skills Centre is easy and seamless. Follow these 4 steps to make a successful course purchase:

  • Find the course you want to enrol in by searching for it on our website.
  • Once you have found your course, click on the “Take This Course” button, and you will be directed to the cart page
  • Once you are on the cart page, you will be able to apply any coupon code that you may have. You can also update the course quantity and add/remove any additional items, such as relevant courses or certificates, to your cart. Once you are ready, click on the “Checkout” button to enter your billing information.
  • After you enter your billing information, click the “Place Order” button, and your purchase will be completed. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal.

Every employer knows just how difficult it is to train employees, not to mention the expenses that come with training multiple employees at the same time. Care Skills Centre simplifies all of that for you. No matter the number of employees you have, you will be able to train them seamlessly using Care Skills Centre. We provide a state-of-the-art Business Dashboard which allows you to assign courses to your employees, track their progress, issue certificates and much more. We also create custom courses according to your organisation’s needs. If you want to train your employees using Care Skills Centre, feel free to contact us Here

Yes, most of the online courses offered by Care Skills Centre are accredited by CPD Quality Standards. We also offer some regulated healthcare-related courses.

You will be able to access the course immediately after purchasing the course. When you purchase a course, you will immediately receive your login information, when you loig in to your account using the credentials provided by Care Skills Centre you will see your course waiting for you in your account. Note: Please check you email carefully for the login information, if you don’t see the email in your inbox, then please check your spam folder as well.
Yes, Care Skills Centre accepts a variety of payment methods. You can pay via Apple Pay, Google Pay, Bank Transfer or even Paypal. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly.

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The course length varies depending on the topic and level of the course. Detailed information on the duration of each course is provided on every course page.
The online training is comprised of video lessons, PDFs, informative audiovisual lessons etc.
Yes, you can gift a course to anyone you wish. After finding the course you want to gift, please click on the GIFT THIS COURSE option and enter your email and the student’s email address. After that, enter the learner’s full name. Once you are done with these, click on the Send as a Gift option, and you will be directed to the Cart page. You can now make the payment from the Checkout option. The learner will receive the course access details within 24 hours if the payment is successful.
Yes, of course, not only can you do the courses using your mobile phone, but you can also do them using any smart device that has an internet connection, so whether it’s a laptop, desktop, or a tablet, you need not worry.
All the courses (except professional ones) on Care Skills Centre are available to you for a lifetime after a one-time fee of just £199!
All the courses on Care Skills Centre are delivered online through a state-of-the-art student portal.

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Yes, you can payment over the phone. Contact our customer support team and we’ll help you with the process.
No, Care Skills Centre courses alone will not be sufficient to ensure compliance. To be compliant, you will need a blended approach, and you have to offer practical workshops to employees as well.
The courses can be accessed for 1 year. During that time, you will have unlimited access to the course materials and can study the materials as many times as you want.
Yes, of course. You can do the courses from anywhere at any time.
Yes, you can revise the course as many times as you want.
No, you don’t have to pay for a completion certificate. After you complete the course, you will be able to order a digital (PDF) certificate for free! However, if you want the hardcopy certificate, then there is a small charge. Please see our certificate order page to learn more about the cost of a hardcopy certificate.

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